Talk to us
Whether you're a founder, investor, or enterprise partner — we'd like to hear from you. Pick the channel that fits; we read everything.
Choose the right channel
Directing your message to the right team gets you a faster, more useful response.
| Team | Best for | |
|---|---|---|
| General | [email protected] | Product questions, partnerships, and early access requests. |
| Enterprise | [email protected] | Procurement, SSO / SAML, custom verification workflows, and DPA execution. |
| Support | [email protected] | Account access and verification case help. |
| Press | [email protected] | Interviews, briefings, and brand-asset requests. |
| Privacy | [email protected] | Data subject requests, privacy questions, and data protection. |
| Security | [email protected] | Responsible disclosure and security reports. Use PGP if possible. |
Response times
General
Within 1–2 business days
Enterprise
Within 1 business day
Support
Within 1 business day (priority for active cases)
Security
Acknowledged within 24 hours
Office
Headquarters
United Arab Emirates
Working hours
Sun–Thu, 9:00–18:00 GST
Markets
UAE · GCC · MENA
Reporting a vulnerability
If you've found a security issue, please email [email protected] with details and a reproduction. We acknowledge within 24 hours and coordinate disclosure. Please don't report security issues through public channels.